Services
I offer video services, in-person appointments and home visits.
Home visits are the most helpful as I can see birds in their natural environment. This reduces stress and enables underlying causes to be identified. Environmental or management factors can contribute to illness so a visit can be very beneficial to prevent further problems.
If you are not local to myself or another poultry vet, I can help you keep your flock healthy via video and telephone consultations. Bring your hen to the camera or show me round your coop. If your local vet requires, I can help them perform investigations or treatments.
​
Amongst others, I can cover:
-
Red mite treatments and other parasites.
-
Vaccinations
-
Setting up your new coop
-
General bird health discussions - Perfect for new owners to find out what you should and should not be doing.
-
Preparing for an Avian Influenza Housing Order aka "Flockdown". Show me your site or your plans and I'll help you make it ideal for your birds to keep them healthy while they are "cooped up". It's never to early to start planning!
-
Preparing for the Summer heat - Heat is more dangerous for chooks than cold
-
Check your nutrition & discuss supplements
Remote consults
There are some restrictions on remote prescribing. Please read more at Remote service provision (surreypoultryvet.co.uk)
​
Veterinary assistance and advice for poorly birds
I offer consultation services, advice and most stock common medicines required for pet poultry.
I do not have hospitalisation, surgical or anaesthetic facilities.
​
Training courses
Please contact me if you would like me to run a private training course for you or a group.
Fees
Professional fees are in line with local small animal vet consultation charges to maintain affordability for clients. Fees reviews take place at least annually to reflect inflation and changes in consumable and medicine costs.
Flat professional services rate: £19.94/ 10 min professional time incurred
Including all types of communication (in-person, phone, video, emails), diagnostic investigations (testing, submissions, interpretation), prescriptions, treatments, reporting, training, courses & CPD
Consultation times vary. As an approximate guide: 20 minutes (e.g. health chats, online coop checks & parasites), 30 minutes (average simple bird case), 40-60 minutes (more complex cases) to 1-2 hours (flock assessments or multiple problems).
All consultations include an emailed summary/advisory report as part of the professional time incurred.
​
​
Home visits from £8.24
Return mileage calculated from home, near Guildford
0-5 miles £10.70, 5-10 miles £17.90, 10-20 miles £31.90, 20-30 miles £45.90, >30 miles at £45.90 plus £1.49 for each additional mile.
​
Other fees
Medicines, consumables and laboratory fees are chargeable. Dispensing of medicines incurs a medication dispensing fee to cover cost of stocking and maintaining a medicine store at £5.70.
A PPE & biosecurity fee will be added to all in-person consults at the small consumables rate of £3.24 to cover the cost of additional consumables and equipment. This is to protect your birds from infectious diseases spread by other poultry e.g. Avian Influenza, Marek's disease virus etc.
Emergencies and Out-of-hours (OOH)
I do not have hospitalisation or emergency equipment facilities. Birds presenting as genuine emergencies who need surgery, anaesthesia, x-rays for fractures or strong, injectable pain relief should be taken to a practice where these essential facilities are available.
I have partnered with Vets Now to help ensure my patients receive first aid out-of-hours. Vets Now is the pet equivalent of an accident and emergency service, dedicated to providing pets with access to a vet out of hours.
​
Vets Now out-of-hours information
Emergency Vet Guildford | Out Of Hours Pet Care - Vets Now (vets-now.com)
01483 346 203
OOH consultations from £347.00
​
Surrey Poultry Vet out-of-hours information
Please email me for out-of-hours contact details. These will change if I am away on holiday, which will be made clear in the automatic response you receive.
My out of hours fees reflect this personal cost to enable me to offer this service. Please note that I work elsewhere on Thursdays and Fridays and may not be local. The following OOH fees will be added to the cost of services incurred: Monday - Wednesday 3pm-7pm (£59.82), Thursday & Friday (£59.82), Saturday until 12 noon and when I am on leave (£119.64).